FAQs

Our most frequently asked Questions

When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we`re using information and the ways in which you can protect your privacy.

This one is certainly not a “black or white” type of answer. It really depends on a multitude of factors. First, let just say that there is a strong case in favor of outsourcing intelligence. We have dedicated a blog article on the topic in order to provide as much guidance as possible by listing the pros and cons. Here is a link to access the article. Click here

Although, and because of the very nature of Competitive Intelligence (CI), the bulk of our clients come from the private sector, we do provide intelligence services to the public sector. One area where our services are requested is related to business initiatives’ public policies. More specifically, our strategic services allows public policy architects as well as coordinators to more efficiently mitigate the risk associated with resources allocation. 

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.
Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.
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